Shipping Policy
Last Updated: June 8, 2026
At Clara & Mae Naples, we strive to deliver your order as quickly and efficiently as possible. Please review our shipping and delivery policy below.
1. Processing Time
Orders are typically processed within 1–3 business days.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
2. Delivery Time
After processing, the estimated delivery time is 5–10 business days, depending on your location.
Please note that delivery times may occasionally be affected by:
- High seasonal demand
- Public holidays
- Weather conditions
- Customs inspections
- Carrier delays
3. Shipping Method & Origin
To reduce waste and unnecessary environmental impact, some orders may be shipped directly from our fulfillment partners and suppliers.
Depending on your location, products may be shipped from international fulfillment facilities, including China.
4. Shipping Costs
We currently offer Free Shipping Across The United States on all orders.
Any applicable shipping promotions will be displayed at checkout.
5. Tracking Your Order
Customers are responsible for monitoring their shipment using the tracking information provided.
You can track your order through:
- The tracking link included in your shipping confirmation email
- Our Track Your Order page
If your package is delayed or you experience any issues, please contact us at info@mae-clara.com before initiating a dispute, chargeback, or refund request.
6. Delivery Responsibility
Once tracking information confirms successful delivery to the address provided during checkout, responsibility for the package transfers to the customer.
Customers are responsible for providing accurate shipping information.
Any address corrections must be requested within 24 hours of placing the order by contacting:
info@mae-clara.com
Contact Information
Clara & Mae Naples
875 5th Avenue South
Naples, FL 34102
United States
Email: info@mae-clara.com